"The Patient-Centered Medical Home provides care that is respectful of
and responsive to individual patient preferences, needs and values;
ensuring that patient values guide all clinical decisions."
- You and your medical team will work together.
- You will have a chance to explain things that are really important to you.
- Your team can answer your questions and help you better understand your health care needs.
- If you need the help of other doctors or care providers, your team can support you every step of the way.
- You will continue to see your Primary Care Physician.
- All patient information will continue to remain confidential (HIPAA)
A medical home, supported by Blue Cross & Blue Shield of Michigan, is an approach to providing total health care. This means that you are the most important person in the health-care system.
Our goal is to provide the best care for you through teamwork. Teamwork means you are a part of a team that includes health care professionals, trusted family members or friends (if you wish) and most importantly- you. Our team is committed to improving the quality of health care for our patients. Our entire staff has our patient's best interests in mind. We offer a complete range of medical and diagnostic services for the entire family.
As a patient, you will need to commit to improving your health-care and work with the Doctor to achieve your health-care goals. You will have access to a team that utilized improved technology to stay better connected with the medical community and manage care more efficiently.
We provide flexible scheduling to get an appointment at a time that works for you during convenient office hours. Despite our flexibility, we are mindful of your time and make every effort to stay on schedule to minimize your time in the waiting room. We seek to understand and treat every patient as an individual. Therefore, we do not rush you through your appointments.
Unlike many other medical practices, we get to know our patients. It is our goal to understand your medical needs, concerns and any apprehensions you have about receiving medical care. Our physicians and staff want our patients to feel secure in the fact that we know who you are, your history and what you expect from your physician. Our philosophy is to give you personalized health care that meets YOUR needs.